Develop and inspire the next generation of coaches. Provide leadership, purpose and inspiration to the Business Operations function within FA Learning, overseeing Commercial, Customer Service, Business Administration and QA and Evaluation functions, working closely with Finance and HR in support of our strategic objectives; to deliver a high-performing Business Development function that maximises operational efficiencies and delivers against the Division''s financial objectives. What will you be doing? Ensure the effective execution of operational strategy and tactics to support and enable successful delivery of FA Learning services and business plan. Oversee the development of the domestic and international commercial strategy for the Division that delivers against relational and financial ambitions. Oversee the development and management of a learning partnership strategy for the Division that supports our strategic intentions and enables us to leverage expertise and increase accessibility to learning for the benefit of the football workforce, to include the effective management and monitoring of service level agreements. Oversee FA Learning''s financial processes, working closely with the FA''s central Finance team to ensure we have coherent and robust budgeting and financial planning. Analyse existing operational processes, identifying opportunities for improvement and innovation, implementing any necessary changes to streamline workflows and create business ..... full job details .....