Do you have a passion for technology? Are you ready to turn your hobby into a career?This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands.Location: Droitwich, West Midlands - The role is full time office based Salary: 15,000 per yearHours: Monday - Friday, 8:30 AM - 5:00 PM (37.5 hours per week)Apprenticeship length - 18 months, with 80% of learning achieved on the job, for optimum productivity.About the CompanyOur client is a leading IT support and service provider based in Elmley Lovett, delivering bespoke IT solutions to small and medium-sized businesses across the region.About the RoleAs an IT Support Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include:Providing technical support for IT and EPOS systemsAssisting in customer projects and IT service activitiesHandling helpdesk calls and emails, ensuring timely responsesManaging and resolving first-line support queriesGaining experience in networking, security, and cloud servicesWhat We''re Looking ForGCSE Grade C/4 or above in Maths and EnglishGCSE, BTEC or A Level in ICT (preferred) OR hands-on experience with IT systemsPlease note: an IT/Computer related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified.A passionate, ..... full job details .....