Technical Support Engineer Salisbury - 5 Days on-site 30,000 - 35,000 + benefitsThis is an excellent opportunity for a Technical Support Engineer to join a company that offers an exciting chance to learn industry knowledge within a business that has been established over 50 years. This company is a leading manufacturer of medical grade temperature-controlled storage solutions, specialising in innovative technologies for the healthcare and life sciences sectors. Equally, they operate on a global scale with the business, shipping to over 90 different countries.In this varied role you will be responsible for providing product support to customers globally. Responsibilities include answering incoming calls, emails, and online chat inquiries to diagnose and troubleshoot common problems remotely. Being able to provide clear and concise technical guidance to customers over the phone, including step-by-step instructions for resolving issues is essential.The ideal candidate will have prior experience in customer service or technical support, preferably in a demanding environment. Excellent communication and interpersonal skills, both written and verbal, are essential, along with strong problem-solving and analytical abilities. Equally, proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.This is a fantastic opportunity for an aspiring Technical Support Engineer to join a market leading company in a varied and exciting role.The Role: Provide support for products ..... full job details .....