Your new company A local Government Performing Arts Centre Your new role Civica CX Administrator - Inside IR35What you''ll need to succeed My client is looking for a Civica Administrator to join an existing team of two Civica Consultants. The client uses Civica in their organisation. Due to demand, the client is looking for an Administrator to support user needs.This is a 6-month contract, based for 2 days on site in the City of London.The successful candidate will have experience of user support, training and ticket management in Civica and the ability to work autonomously and self-motivated. Duties and Responsibilities:Support the administration of the Civica CX Housing Management system, assisting in further development to deliver new functionality and improve housing service delivery.Assist in developing and implementing housing systems, training needs assessment and coordinating the roll-out of new functionality and training for the housing department.Ensure the Civica CX system meets user needs and supports organisational strategies through configuration, automation, and batch processing.Implement and maintain security profiles, ensuring data integrity and data protection.Design assessment protocols and conduct functional testing across systems to ensure stability and reliability, supporting the logistics of user acceptance testing (UAT) sessions, and production of new procedure guides.Provide first-line support to end users; investigate and resolve issuesWhat you''ll ..... full job details .....