ASB Officer LOCATION: Bristol DURATION: temp with scope to go temp FTC Salary: £25+ Umbrella HOURS: 37.5 Mon Fri some hybrid / flexible working Start date: 3rd March About the role: This temporary role sits within the Housing Services team and proactively delivers an excellent housing management service to residents, focussing on their needs and expectations. The purpose of this role is to support residents and ensure that the communities they reside in are a great place to live. Key role responsibilities: Increase resident satisfaction by developing and maintaining a professional, and pro-active approach to tackling some of the more difficult neighbourhood issues, in particular anti-social behaviour (ASB) Respond to reports of ASB and ensuring case management performance meets key performance targets. Work collaboratively with the neighbourhood services and partners to jointly develop and deliver plans to ensure appropriate action is taken. Ensure that those reporting neighbourhood issues, whether a resident or not, feel informed and supported and are referred to the relevant agencies for additional support where appropriate. Provide regular and consistent advice and guidance to residents on all matters concerning neighbourhood ASB and nuisance issues via a variety of communication methods including digital and social media channels. Requirements: Minimum 1 years experience in working in social housing Knowledge of relevant anti-social behaviour and ..... full job details .....