Liberty has an exciting opportunity for an Operations Team Leader to join our team, based in Cardiff. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £28,840, rising to £30,900 after successful probation, plus excellent benefits! We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We re proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Operations Team Leader will include: Manage contract requirements of jobs Manage and develop a team of Works Coordinators to meet service delivery demands, expectations and timescales Manage any escalated calls providing efficient and flexible response to operational issues Identify work streams and prioritise workload to ensure work is completed within contractual agreements Support management of all business areas by providing analysis and reporting information Maintain accurate and effective files/ records, including use of computerised systems Attend meetings Provide information and ..... full job details .....