AMENITY SALES MANAGER - Horticulture/Nursery Area of Responsibility: To sell the company goods and services to existing and potential customers. To be responsible for identifying and managing sales opportunities, building an understanding of client business and manage the sales process to a successful conclusion. Job purpose: To communicate with customers on all pricing, availability and horticultural issues from the quotation stage to the dispatch of goods and beyond. Key responsibilities and accountabilities: As part of the Sales Management Team, responsible for: Conducting sales activity, and encouraging additional sales with customers. Making accurate, rapid cost calculations, and providing customers with price and availability. Being aware of goods in stock and growing on and as necessary assist in the process of purchasing stock for re-sale and liaising with suppliers. Maintaining and developing relationships with new and existing customers in person, and via telephone calls and emails to encourage new business. Monitoring any customer dissatisfaction or complaints and resolving these equitably and swiftly. Gathering market and customer information. Feeding future buying trends back to Senior Managers. Representing the company at trade exhibitions, events and demonstrations. Reviewing your own sales performance, aiming to meet and exceed targets. Gaining a clear understanding of customers businesses and requirements, to be able to satisfy their needs and deadlines. ..... full job details .....