HGV Service and Warranty Administrator Croydon Our client, a privately owned group in road transport and supportive services to the road transport industry, is seeking for a HGV Service and Warranty Administrator to join their team. The ideal candidate will oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers'' policy and procedures. Role: HGV Service and Warranty Administrator Hours: 8:00 am -5:30 pm ;Monday to Friday Location: Croydon Responsibilities: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians'' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in ..... full job details .....