About the Role: As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You''ll Do:First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.Arrange and confirm recreational, dining, and business activities on behalf of the requestor.Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.Review customized client materials to ensure they follow brand guidelines.Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized ..... full job details .....