Role OverviewInput absences into the Scheduling Software, assist with forward rostering across all portfolios.Communicate with Operations Managers regularly regarding staff absences/lateness.Communicate with all service providers daily regarding fulfilment requirements.Communicate and confirm a shift on the system for employees who struggle to use company APP.Monitor volunteers on the system and inform Operation Managers where gaps can be filled.Check and report any fatigue management with the Operations Manager Cover any leave/ absence/ emergency within the department.Use required systems per business needs.Advise officers on correct procedures for Booking on/Annual Leave/ComplaintsDirect Officers to the correct Operations managers for internal issuesInform the Operations manager of any issues raised by employees. Undertake any Adhoc duties requested by the operations team.Benefits:Referral SchemePensionHealthcare packageAbout the RoleFirst Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.The Operations Administrator will play a key role in ensuring the efficient functioning of business operations. This role involves a variety of administrative tasks, including database management, scheduling, inventory control and ..... full job details .....