Neighbourhood Services Manager - Pontypridd Your new companyWe as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services for our residents, their families, and communities.We have a vision of ''prosperous people and places'' and we, as an organisation, understand the importance of looking after our employees. Our workforce are dedicated to achieving this vision through ensuring the organisation is a great place to work and live.Your new roleTo lead the delivery of a proactive and customer focused service for the whole geographical area within the Neighbourhoods Team.To be responsible for the delivery of outstanding housing management services, including the management of tenancies, allocations and community safety.Responsible for the management performance and support of the frontline neighbourhood teams delivering services direct to customers in line with the vision and values of the organisation.Your responsibilities will include:Lead the delivery of an outstanding housing service for all areas including delivery of management of empty homes, tenancy management, community safety, liaison with partners including elected members and other community representatives and deputising for the Senior Lead of Managing and Sustaining Tenancies as appropriate.Delivering a tenant centric service and sustained tenancies through an ..... full job details .....