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Permanent

Software Trainer and Support - Slough - £35K

Slough
money-bag 30000.00-30000.00 Annual
2849329058
Posted Yesterday

User Training and Support / Cloud Software and Systems / Software Setup and Configuration for New UsersJoin a dynamic and expanding software company as a Software Training and Support Engineer, where you''ll play a key role in helping customers understand and effectively use software solutions. This role emphasizes user training, support, and onboarding, making it ideal for someone who enjoys working with people and explaining technical information clearly. You''ll be handling support calls, training users on new systems, guiding them through setup and configuration, and troubleshooting technical issues when they arise.Key Responsibilities:Conduct training sessions for new and existing users, helping them navigate and maximize the use of softwareProvide Software support, resolving inquiries and technical issues efficientlyConfigure software systems for new users, assisting with setup and customizationCollaborate with the development team to address more complex issues and ensure smooth user experienceIdeal Candidate:Enthusiastic about IT and applications, with a knack for picking up new systems quicklyStrong communication skills and enjoys interacting with usersPrevious experience in a software support or training role, ideally with a background in business application supportThis is an excellent opportunity to grow with an already successful software company, with potential pathways into roles like implementation, where you''ll work directly with clients, or even contribute ..... full job details .....

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