Location: Central London Salary: £30,000 Contract Type: Full-time, Permanent Start Date: Immediate Hyperion Partners is proud to be supporting our esteemed client, a renowned luxury company, in their search for an exceptional Resident Associate. This unique role presents an exciting opportunity to work with a distinguished brand in the heart of London, providing world-class service and creating a memorable experience for their exclusive clientele. Role Overview: The Resident Associate will serve as a key point of contact for clients and guests, ensuring their needs are met with the highest level of service and professionalism. As the face of the company, you will be responsible for offering a personalised, luxurious experience while upholding the brand s reputation for excellence. This role demands a dynamic, personable, and detail-oriented individual with a passion for providing exceptional service in a high-end environment. Key Responsibilities: Act as the first point of contact for residents and guests, providing a warm and professional welcome. Deliver outstanding customer service, anticipating and addressing the needs of clients to ensure a seamless and luxurious experience. Manage client requests, from special accommodations to bespoke services, with attention to detail and discretion. Coordinate and communicate effectively with internal teams and external suppliers to fulfil residents and guests requests. Maintain an in-depth knowledge of the company s services, ..... full job details .....