Job Title: 3rd Line Support Engineer - Microsoft, VMware, IISLocation: Hybrid, Oxford, UKSalary: 45,000 - 55,000 + BenefitsAre you a skilled 3rd Line Support Engineer with a knack for tackling complex technical challenges? Join a dynamic, fast-paced company dedicated to providing high-availability infrastructure and e-commerce solutions for thousands of daily users. This role is perfect for an engineer experienced in Microsoft-based systems, with expertise in Windows Server, IIS, and virtualisation through VMware.The RoleAs a 3rd Line Support Engineer, you''ll play a critical role in supporting and maintaining a robust infrastructure environment, focusing on Microsoft technologies and high-traffic systems. Working in a 24/7/365 operation, you''ll also participate in a rotating on-call schedule (approximately 25% of the time) to handle production emergencies as the primary contact. Responsibilities include:Infrastructure Management: Oversee and optimise Windows Server environments, manage IIS and NLB configurations, and support Active Directory and DNS services.E-commerce Platform Support: Support high-traffic systems, ensuring consistent performance and reliability for thousands of daily users.Incident Management: Respond to on-call production issues, resolve complex infrastructure challenges, and maintain detailed records for continuous improvement.What We''re Looking ForThe ideal 3rd Line Support Engineer will have:Experience with Microsoft systems such as Windows Server, ..... full job details .....