Service Desk Analyst (Data Processing) Kent/ On-site / FTC/ Full-Time/ Competitive Salary (£25,000 per annum pro rata) Sponsorship not available for this role ABOUT THE CLIENT Our client is a Digital Software Consultancy and are currently looking for a motivated and detail-oriented Service Desk Analyst to join their team on a fixed-term basis. ROLE OBJECTIVE In this role, you will be responsible for managing data processing tasks and providing first-line support to ensure seamless operations. This is an excellent opportunity for an individual with strong analytical skills and a passion for delivering exceptional service in a fast-paced environment. RESPONSIBILITIES Service Desk Support -respond promptly to service desk tickets, emails, and calls. Log, categorise, and prioritise incidents and service requests in the ticketing system. Provide first-line support for data-related queries and escalate issues when necessary. Data Processing -execute data entry, validation, and transformation tasks accurately and efficiently. Monitor data processing workflows to ensure timely completion. Identify and resolve data discrepancies or escalate for further investigation. Collaboration and Communication -liaise with internal teams to resolve incidents and provide updates to end-users. Prepare and maintain documentation for processes and procedures. System Monitoring -assist in monitoring system performance and reporting any anomalies. EXPERIENCE REQUIRED Proven experience in a ..... full job details .....