AR676 - Aftersales DirectorLocation: SomersetSalary: £80,000 + Bonusses and BenefitsOverview:First Military Recruitment are currently seeking an Aftersales Director on behalf of one of our clients. Our client are seeking a dynamic and experienced Aftersales Director to lead and oversee the operational activities of our organisation. The ideal candidate will have a strong background in material handling equipment, logistics, or a related industry.This role plays a pivotal part in driving operational excellence, ensuring efficiency, optimising service and parts performance, and fostering a culture of continuous improvement within the organisation.Duties and Responsibilities Develop and execute aftersales strategies in alignment with the company s overall objectives.Lead aftersales planning to support organisational growth and profitability.Optimise processes, systems, and procedures to enhance productivity and cost-efficiency.Implement best practices in supply chain management, inventory control, and equipment handling.Set high standards by identifying performance gaps and driving best practices.Manage inventory and logistics for spare parts, ensuring availability and timely delivery to minimise equipment downtime.Identify opportunities for upselling and cross-selling aftersales services, including maintenance contracts, extended warranties, and training programmes.Utilise analytics to monitor key performance indicators (KPIs), such as service turnaround times, customer ..... full job details .....