Learning and Development Team Leader Salary: 28,000 - 32,000 per annum DOE Location: Norwich (Hybrid Working) Hours: 35 hours per week, worked between Monday to Friday 8am-6pm, with occasional evening and weekend in line with business needs Contract: 6 Month Fixed Term Contract Our client is looking for a dynamic and experienced Learning and Development (LandD) Partner to join their innovative telecare business and lead their team of trainers. This is a fantastic opportunity to make a real impact, shaping the future of our clients customer care team. As the Learning and Development Team Leader, you''ll be instrumental in driving learning and development initiatives across large, dynamic departments. You will be helping departments from navigating system changes to enhancing customer experience through improved processes and resources. You''ll be the key liaison with stakeholders, understanding their needs and delivering tailored training solutions that boost performance and engagement. Main Responsibilities: Understand stakeholder needs and develop targeted training solutions that drive performance and engagement. Ensure all programs are well-organised and executed seamlessly. Create and deliver engaging training Utilise a variety of platforms, including eLearning and face-to-face sessions. Motivate a team of trainers, fostering a culture of continuous learning and development. Skills/Experience Required: A dynamic LandD professional with extensive experience and proven ..... full job details .....