Job Title: Night ConciergeLocation: The Oren, Hampstead HeathSalary: 29,000 pa with perksJob type: Full Time, Permanent roleElysian Residences is a UK business, specialising in the development and operation of luxury retirement communities.At Elysian, we offer a premium service and care provision that, until recently, could only be found in countries such as the USA, Canada, Australia, and New Zealand.The role: The overall purpose of this job is to act as a first point of contact for our residents, you will be establishing and promoting a community environment, be available for residents and assist with their needs, assisting with administration tasks and promoting a positive atmosphere within a residential community.You will all assist with maintaining the quality standards of the development, quickly and efficiently resolving all issues and providing an exceptional level of customer service to all residents within this prestigious development.Clean valid clean drivers licence preferred.What you''ll do:Duties include but are not limited to:Greet stake holders, residents and visitors warmly and make them feel welcome and attended too.Undertake resident welcome meetings ensuring they are fully conversant with the development, how it operates and are aware of all that it has to offer.Assist residents, guests, extended family and stakeholders either via telephone, site portal/app or in person at the resident hub regarding maintenance issues, complaints, emergencies and ..... full job details .....