Role: Customer Service AdministratorContract Type: Temporary to PermanentPay: 12.56 basic, 18.84 overtime Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who are looking for a Customer Service Administrator.Contract Type: Temporary to Permanent. The Role:Our National customer require a Customer Service Administrator in an ongoing position for their busy service centre on the outskirts of Bury St Edmunds. Immediate start is available for the right candidate. Reporting to the Depot Manager, you will be both supporting in and responsible for the following duties: Handle incoming customer calls and inquiries in a professional and timely manner.Deliver excellent service on the phone and email.Operate internal Operations system to log, book, track and follow customer orders.Support and work with the office team in all other aspects of administration as required.Maintain office hygiene standards and demonstrate safe working practices.Follow and adhere to client policies, procedures and code of conduct.Reconciling Driver''s loads from the previous dayDebriefing Driver''s at the end of their day and making any necessary amendmentsCompliance Checks to be carried out on all vehicles once a monthCylinder Yard Counts, including entering of stock figures and carrying out any investigationsParticipating In End of Month Stock counts when required The Reward:Monday - Friday: 12.56 PAYE. 9-5, occasional weekend work paid at a weekend premium of ..... full job details .....