A rare opportunity to join a health and wellbeing company for three months to help during peak business time Hybrid working: City/Clerkenwell based Three month temp role Interest in health, fitness and nutrition beneficial My client is a women''s fitness and nutrition app! A really exciting new brand who are currently growing wiht a strong online presence and an office in central London close to the CIty and Silicon Roundabout! They are looking for an enthusiastic and experienced customer service professional to assit them through the busy period in the lead up to Christmas and potentally beyond. They offer hybrid working and a social and friendly working environment If you have previous customer service expeirence, we would love to hear from you!Responsibilities Delivering exceptional and memorable customer experience across all channels Representing the voice of the community within the business Collating inspirational stories from community members Working with key stakeholders within the business to ensure that the community is provided with the correct education and identify the areas of opportunity Identifying customer needs and taking proactive steps to maintain positive experiences Engaging with community members across multiple channels including Email, App Reviews and Live Chat to help them achieve their goals along their journey Meet and exceed business and department SLA''s (service level agreements) Reporting key customer trends with the Customer ..... full job details .....