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Permanent

Customer Service and Parts Coordinator

Alton
money-bag 30000.00-30000.00 Annual
2854111034
Posted 3 days ago

Are you ready to grow your career in a thriving agricultural environment where customer service meets technical expertise? We re seeking a Customer Service and Parts Coordinator to join our client s service operations team. This role is perfect for someone with a passion for agriculture and an understanding of farming equipment. If you enjoy combining hands-on work with technical know-how, we d love to hear from you! As the Customer Service and Parts Coordinator, you ll play a vital role in supporting farmers and agricultural businesses by ensuring they receive the right parts and expert advice to keep their operations running smoothly. Your day-to-day responsibilities will include: Delivering top-tier customer service through telephone, email, and in-person interactions, with a focus on understanding agricultural needs. Managing customer orders and handling sales administration efficiently. Advising customers on technical queries related to farming machinery and equipment, helping them find tailored solutions. Keeping customers informed on order statuses and technical queries to minimise downtime. Monitoring stock levels and replenishing spare parts critical to farming operations. Overseeing spare parts inventory, managing goods-in processes, and maintaining reception duties. Accurately picking and dispatching parts to meet farmers'' urgent requirements. To thrive in this role, you ll bring: A background in agricultural engineering, farming machinery, manufacturing ..... full job details .....

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