Company Overview A housing provider offering a dynamic work environment with a commitment to excellent customer service. Job Details Type: Temp to Perm Opportunity Hours: 8am - 5pm (1-hour lunch break) Location: Site/Office-based (60/40 split)Team Size: Supervising approximately 15 operativesSalary: Up to £44k pa Required Qualifications NVQ Level 3 or equivalent in: Customer ServiceHousing ManagementConstruction / Maintenance Repairs Basic DBS ClearanceSSSTS Certification First Aid Certification Key Responsibilities Manage operational priorities and schedulingMonitor and analyse service delivery performanceImplement innovative work strategiesConduct site visits and contractor inspectionsPrepare statistical and management reportsManage material ordering within budgetInvestigate and resolve customer complaintsEnsure effective information sharing across teams Professional Competencies Team supervision experienceWork scheduling in customer-demand environmentBudget management Please apply using the online facilities available. ..... full job details .....