The ideal candidate will have a passion for community engagement, an eye for creative content, and the ability to drive growth through strategic campaigns.Key Responsibilities:Community Management and EngagementModerate Discussions and Content: Actively manage online discussions across social media, forums, and other digital platforms, ensuring content is aligned with community guidelines and brand values.Customer Interaction and Support: Respond promptly to community inquiries, feedback, and customer queries with empathy, clarity, and professionalism. Facilitate two-way communication between the brand and its customers to foster a positive, engaged community.Collaborate Across Teams: Work closely with marketing, customer support, and product teams to create cohesive campaigns, respond to emerging issues, and ensure community concerns are addressed promptly.Monitor and Analyze Engagement: Use data-driven insights to measure community sentiment, engagement levels, and growth trends. Adjust strategies to maintain a thriving, engaged online community.Promote Company Events: Help to create buzz around company events and initiatives, both online and offline. Coordinate community involvement in campaigns and promotions related to key events.Maintain Brand Voice: Ensure a consistent, uniform brand tone and voice across all digital communication, whether responding to individual customers or sharing content on social channels.Content Creation and StrategyContent Development and ..... full job details .....