Customer Support Advisor 24,000 - 30,000Our client, a market leader manufacturer, based in Dewsbury, is looking for a professional and motivated individual to join their customer service team as a Customer Support Advisor. This is an essential position within the organisation focusing on maintaining strong customer relationships and ensuring their excellent rate of customer retention.Why apply?This is a fantastic opportunity to join a successful and fast-growing business. Our client offers thorough training and continuous opportunities to learn and develop within the business. On top of your basic salary, you will receive a monthly bonus, 25 days holiday and bank holidays, and free on-site parking. This is a fully office-based role located in Dewsbury, only apply if this is within a commutable distance for you.What you''ll be involved with as a Customer Support Advisor:Handling general enquiries that come in via phone and e-mailProcessing orders, liaising with quality control and handling product returnsStock controllingTechnical trouble shooting with end userDelivering an outstanding service to our customersDealing with technical queries B2B and B2CComplaint managementActively participating in continuous improvement Skills and Attributes of a Customer Support Advisor:Written and verbal communication, interpersonal skills.Proactive, positive attitude and eagerness to learn.Ability to prioritise, multi-task and take corrective action.A team player who will support other ..... full job details .....