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Permanent

Customer Services and Accounts Assistant Coordinator

Englefield Green
money-bag 25000.00-25000.00 Annual
2832733726
Posted 1 week ago

Customer Service and Accounts Coordinator - Part-Time Location: EghamHours: Part-time, 25 hours per week (Flexible - can be spread over 3 full days or 5 half days) Fully Office Based Salary: 25,000 Benefits include: Flexibility in working hours - with scope for hours to increase as the role grows Competitive salary Opportunity for growth within the company. Private Pension Private Healthcare after 3 months Your birthday off if it falls on a weekday Potential for a yearly bonus, based on both individual and company performance Regular social events Access to training courses Core hours: 9am-5.30pm Are you passionate about delivering exceptional customer service and ensuring smooth post-sales operations? We are seeking a Customer Service and Accounts Coordinator to join our clients team Reporting to the Customer Service Manager, you will play a crucial role in processing orders, handling inquiries, and managing logistics for customers. Key Responsibilities:Operational Processes Handle customer orders received via email or phone Enter orders into the ERP system and manage the process until invoicing and delivery Monitor product availability and suggest substitutions when needed Ensure timely communication with customers regarding order status Coordinate deliveries and returns, ensuring customer satisfaction Manage inventory, stock levels, and consignment expiration datesTender Processing Assist in preparing and submitting tender files according to deadlines Organise sample ..... full job details .....

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