Repairs Scheduler - Housing Tenancy Association - Birchwood Area / Warrington - Hydrid Working The roleDay to day, you will need to coordinate the daily activities of a Housing Associations'' maintenance workforce. In doing so, you''ll provide a high-quality, customer-focused maintenance service that ensures compliance with relevant safety and building legislation.You will be responsible for managing the scheduling system and ensuring that appointments are made within agreed timescales and views are monitored and kept up to date. This will involve a high level of communication with our operatives, staff, managers and customers, ensuring a high standard of customer service.This role is office-based, and you will work in a hybrid model. You will work for a Housing Tenancy Association and will take in-coming calls from tenants and staff regarding repairs to property and building maintenance.The right fitA good working knowledge of scheduling systems.Administrative experience is advantageous.You''ll have strong communication skills both written and verbally.You will need organisational and planning skills and the ability to prioritise workloads.You will be required to multitask and work without supervision as well as part of a team.Keyboard skills and knowledge of Windows and specialist supportive software and vehicle tracking and management systems.Experience of working in a customer-facing environment.Experience of working within a construction / maintenance services ..... full job details .....