Are you in search of a temporary yet fulfilling role? Look no further! We''re thrilled to offer an exciting position for our client based in Oxford who are looking to appoint a Customer Services Application Officer for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilitiesThe Customer Services Applications Team plays an important role within the Organisation, processing high volumes of customer applications for a range of services. The services we currently cover include: HMO Licensing, Building Control, Planning, Housing, Land Charges, Taxi Licensing, Street Naming and Numbering, and Right to Buy. As this is an entry-level role, full training on the role-specific knowledge you need will be provided, so that you develop the skills you need to help build and shape the service we provide to residents and users.The work is very diverse; from taking customer calls and payments, to using procedure notes and complex information systems to process applications to a high standard, and responding to a high volume of emails. Depending on what service areas you work in, you may also be reading and interpreting drawings, plans and maps, using an Excel spreadsheet to manage a caseload of client contacts, or checking customer documentation and inputting details into Council systems.It is a fast-paced role, where changes to the way we work need to be quickly implemented to reflect ever-changing legislation in these areas, and where an ability to quickly learn and ..... full job details .....