JRRL are looking for a confident Administrator to train as a Case Handler for their client in Sidcup. The right individual will be confident with Microsoft packages and have excellent administration and customer service skills.Hours: 8:30am 4:00pm (hybrid after probation, 2 days working from home)Free On-Site ParkingMain Duties for the Administrator to train as a Case Handler: Collecting accurate information and documents to proceed with analysing a personal effect insurance claim made by a policymakerGuiding policyholders on how to proceed with the claimMonitoring the progress of the claimInvestigating potentially fraudulent claimsHandling any complaints associated with the claimLiaising throughout the insurance claim with claimants, Insurers etc.Evaluating claims for reasonableness and recoverability under the subject policy in accordance with required claim practices and proceduresEnsuring the customer is treated fairly and they receive excellent service in accordance with industry and company guidelines Person specification for the Administrator to train as a Case Handler: Good organisational and numeracy skillsPrevious administration experienceKnowledge of Microsoft Office programsAble to integrate within a team and able to work on your own initiativeFriendly and helpful approachEager to learn new skills Benefits: Company Pension, Life Assurance, Private Health Care and Group Income ProtectionHolidays:25 days plus Bank Holidays.This Administrator role is a full-time ..... full job details .....