Job Title: Traffic Administrator TLP Recruitment are looking for an experienced administrator with a hands-on and focused approach for a well established company based in Southampton! You will be joining a team of professionals in a dynamic and fast-paced Traffic Office environment. The ideal candidate will be highly motivated, proactive, and possess a strong attention to detail, ensuring a right-first-time approach to all tasks. Location: Southampton Salary: 26,500 - 28,000 DOE Hours of Work: Between 08:00 - 17:00 (flexible working hours available) Key Responsibilities: Customer Invoicing: Ensure accurate and timely processing of invoices. POD Documentation Control: Maintain accurate records and ensure compliance. Customer Interaction: Answer telephone calls and liaise directly with customers and colleagues to ensure efficient service delivery. Invoice Queries: Handle and resolve customer invoice disputes, including complex or long-standing issues. Fuel Card Management: Oversee and manage the administration of fuel cards. Driver Fines and Parking Infringements: Process and manage fines and parking violations. Customer Satisfaction: Identify ways to measure and improve customer service levels. Reporting and Analysis: Generate reports and analyse data to assess service performance. General Office Administration: Provide administrative support to the office as required. Process Improvement: Identify and recommend enhancements to current procedures. Key Requirements: Proven ..... full job details .....