InstaStaff are currently recruiting for a Homeless Family Support Officer to join the housing solutions and support services division of one of the largest councils in the UK.This role will be on a long-term temporary basis and based out of the office in Perry Barr.As a Homeless Family Support Officer, the role will include supporting in the day to day running of the homeless centre, dealing with families and individuals, providing housing and advise on various topics.The duties of the Homeless Family Support Officers will include: Deliver a responsive and customer focused temporary accommodation tenancy support service that enables residents to sustain their homeless centre tenancy and successfully move on into suitable secured accommodation. Support the day-to-day operation of the homeless centre. Ensure the service operates within legislative requirements and statutory targets for homelessness and pre-tenancy services. Ensure a fair and transparent process is followed in occupying void units, including appropriate risk assessments are conducted. Provide homelessness and housing advice, develop and implement TA Move On plans and help resident access additional support needed to timely move on into suitable secured accommodation.Support the service to ensure homeless centre tenancy support, void management, building repair and maintenance activities operate efficiently.Ensure Homeless Centre policies and procedures, tenancy agreements, and rules are understood and adhered ..... full job details .....