Key Responsibilities for this role: 1. Team Leadership: • Lead, motivate and mentor a team.• Foster a collaborative and productive team environment, encouraging professional development and high performance.• Conduct regular team meetings and performance reviews, this will include weekly ledger reviews and 121s as well as quarterly performance review• Provide coaching and training to team members to enhance their skills and productivity.2. Dispute Management: • Oversee the management and resolution of legal disputes related to services provided.• Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.• Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.• Ensure all cases are managed in an efficient and timely manner3. Legal Analysis and Strategy: • Provide expert legal advice and analysis on complex dispute cases, which can be supported by our 3 party legal partner.• Develop case strategies, including risk assessment and mitigation plans.• Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.• Understanding of terms and conditions, review andbe able to make recommendations of changes to terms from time to time.4. Compliance and Risk Management: • Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.• Identify potential legal risks and ..... full job details .....