Pertemps West Bromwich are currently recruiting for Call Centre Admin Support to join our dynamic client based in West Bromwich on a temporary basis.

Duties will include (but are not limited to):

• Deliver exceptional customer support via telephone
• Keep customers updated on query progress to maintain high service standards
• Create and manage user accounts using remote software and online portals
• Configure and amend telephony setups based on customer requirements
• Answer a high number of inbound calls per day
• Accurately log all customer interactions and maintain up to date administrative records

The ideal candidate:

• Proven experience within a call centre type role
• Technical support experience is beneficial but not essential
• Excellent time management and organisational skills
• Strong attention to detail
• Ability to prioritise tasks and resolves issues in a timely manner

Hours:
08:30am – 17:00pm
Monday to Friday

Pay Rate:
£12.31 per hour

This is a 3-month temporary contract with immediate starts available after a successful interview.

Please apply with your CV to be considered for this role.

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