Senior Membership and Events OfficerLocation: London/HybridSalary: £40,000 per annum, dependent on experienceThe RoleThe Senior Membership and Events Officer will play a vital role in increasing the organisation s membership and showing existing direct, and supporter members, the value of the membership programme. This position involves overseeing membership recruitment, retention, and engagement strategies to ensure a diverse and active membership base. The successful candidate will work closely with care providers, key stakeholders and their colleagues, to enhance member services and contribute to the overall mission of the organisation. The senior membership officer will ensure communications with members are effective and at optimum levels.Key ResponsibilitiesMembership Management: Develop and implement strategies for membership recruitment, retention/nurture, and engagement.Maintain accurate and up-to-date membership records, ensuring data integrity in the CRM membership database.Monitor membership trends and conduct regular analysis to identify opportunities for growth and improvement. Member Engagement: Create and execute programmes and initiatives designed to enhance member engagement and satisfaction.Act as the primary point of contact for member inquiries, providing exceptional member service and support.Organise and facilitate member events, workshops, and networking opportunities to foster connections and collaboration.Manage, facilitate, coordinate and attend ..... full job details .....