Just Gourmet Foods is a leading Italian food wholesale business, specialising in importing and distributing premium Italian products across the UK. We are passionate about delivering high-quality products to our customers and are looking for a dedicated Customer Service Co-Coordinator to join our growing team. Role Overview: As a Customer Service Co-Coordinator, you will play a vital role in managing customer orders, coordinating logistics, and supporting the commercial and operational teams. This role requires strong customer service, organisation, and administration skills to ensure the smooth running of day-to-day activities. You will be the first point of contact for customers, managing orders, assisting with stock coordination, and working closely with suppliers, logistics partners, and internal teams to ensure a seamless supply chain and customer experience. Key Responsibilities: Customer Service and Sales Support Act as the first point of contact for customer inquiries, providing outstanding service via phone and email. Process customer orders accurately and efficiently, ensuring timely delivery and client satisfaction. Assist with telesales, upselling products, and maintaining strong relationships with customers. Work closely with the sales team to support business growth and customer engagement. Logistics and Operations Coordination Manage transport and customs for incoming and outgoing shipments. Work closely with third-party logistics providers to coordinate ..... full job details .....