IT Data Performance Manager - Telecoms - IT Operations 6 month contract Reading 2-3 days/week in office or Glasgow 2-3 days/week in office Role falls inside IR35IT Systems (BSS/OSS) experienced gained within the mobile telecoms industry is essentialWe''re looking for a dynamic IT Operations Manager, with mobile telecoms experience, to lead a diverse team and optimise data operations across key services. Key Responsibilities:Manage a team of 4, fostering a collaborative environment and driving performance.Use your expertise in mobile telecoms IT systems (BSS/OSS) to deliver actionable insights that enhance billing, contact centers, retail operations, and more.Conduct statistical data analysis and present findings to both technical and non-technical audiences, ensuring that insights inform operational and strategic plans.Create comprehensive reports that evaluate end-to-end service performance and identify opportunities for improvement. What We''re Looking For:TELECOMS EXPERIENCE IS ESSENTIALProven experience in managing diverse teams and driving performance to achieve business outcomes.Will have a high level, broad end to end understanding of our business and its operational performance; be able to demonstrate knowledge of working in a service orientated environmentStrong analytical skills with the ability to explain complex operational data in simple terms; your "data story" should resonate with both leadership and non-tech stakeholders.Strong experience with reporting tools ..... full job details .....